Skip to content
edgeframe

Contact support

Get help with your account, billing, or workspace. Include what happened and the contract window if your question concerns a specific call.

[email protected]

Support tickets

Each submission is saved with a reference number. Keep it for any follow-up.

Billing and account questions

Use the email linked to your account. You can also manage your plan in Membership & billing.

Support cannot place trades, recover trading losses, or guarantee a market outcome.

Edgeframe uses these details to respond to your request. Required fields let us identify the issue and reply; without them, this form cannot be submitted. Our administrators and email provider process your request. Please don't include passwords, card details, API keys, or sensitive personal information. See our privacy overview for access, correction, and complaint requests.